LEGAL
Privacy Policy
Last updated: August 10, 2026
Arabi Hajj Group Bangladesh (“we”, “us”, “our”) is committed to protecting the privacy of your personal information. This policy explains what information we collect, how we use it, and the measures we take to protect it. By using our website or availing our services (Hajj & Umrah, visa processing, air ticketing, hotel booking, and related services), you agree to the terms of this policy.
1. Information We Collect
- Full name, mobile number, and email address
- National ID (NID), birth certificate, and passport details (required for visa and Hajj/Umrah processing)
- Travel details — destination, dates, number of travelers, hotel/package preferences
- Payment and transaction information (where applicable)
- Technical usage data (IP address, browser type, cookies)
2. How We Use Your Information
- To process Hajj, Umrah, visa, air ticket, and hotel booking requests
- To submit required information to government authorities, embassies, airlines, and hotels solely to complete your booking or application
- To contact you regarding booking confirmations and updates
- To provide customer support and respond to inquiries
- To comply with legal obligations and prevent fraud
3. Data Sharing & Third Parties
We do not sell your personal information. However, to deliver our services, your information may be shared with relevant embassies, airlines, hotels, and government Hajj management authorities — strictly for the purpose of completing your booking or application.
4. Data Security
We take reasonable technical and administrative measures to protect your personal information. However, no method of transmission over the internet is completely secure, so while we cannot guarantee absolute security, we follow strict practices to safeguard your data.
5. Cookies
Our website may use cookies to improve your browsing experience. You may disable cookies through your browser settings, though this may limit some features of the site.
6. Your Rights
You may request to view, correct, or delete your stored personal information at any time, subject to any applicable legal retention requirements. To make such a request, please contact us using the details below.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will take effect immediately upon being posted on this page.
8. Contact Us
For any questions regarding this Privacy Policy, please contact us:
✉ arabihajjgroupbangladesh@gmail.com
Address: West Joydebpur, Azizul Haque Road, Lakshmipura Road, adjacent to Tabligi Jame Mosque, Notun Bazar, Gazipur City Corporation.